Quality of Service in Public Transport Based on Customer...

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Quality of Service in Public Transport Based on Customer Satisfaction Surveys: A Review and Assessment of Methodological Approaches

de Oña, Juan, de Oña, Rocio
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Language:
english
Journal:
Transportation Science
DOI:
10.1287/trsc.2014.0544
Date:
December, 2014
File:
PDF, 348 KB
english, 2014
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