Bureaucratic Encounters: A Pilot Study in the Evaluation of Government Services.
Reed, Theodore L., Katz, Daniel, Gutek, Barbara A., Kahn, Robert L., Barton, EugeniaVolume:
6
Language:
english
Journal:
Contemporary Sociology
DOI:
10.2307/2062734
Date:
January, 1977
File:
PDF, 145 KB
english, 1977