Call Centre Employees' Responses to Electronic Monitoring:...

Call Centre Employees' Responses to Electronic Monitoring: Some Research Findings

Lankshear, G., Cook, P., Mason, D., Coates, S., Button, G.
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Volume:
15
Journal:
Work, Employment & Society
DOI:
10.1177/09500170122119174
Date:
September, 2001
File:
PDF, 1.08 MB
2001
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