Exploring the Role of Negative Emotions on Customer's...

Exploring the Role of Negative Emotions on Customer's Intention to Complain

Choraria, S.
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Volume:
17
Language:
english
Journal:
Vision: The Journal of Business Perspective
DOI:
10.1177/0972262913496725
Date:
September, 2013
File:
PDF, 1003 KB
english, 2013
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