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An assessment of service quality and resulting customer satisfaction in Pakistan International Airlines
Ali, Faizan, Dey, Bidit Lal, Filieri, RaffaeleVolume:
32
Language:
english
Journal:
International Journal of Quality & Reliability Management
DOI:
10.1108/IJQRM-07-2013-0110
Date:
May, 2015
File:
PDF, 382 KB
english, 2015