An evaluation of the process capability implications of the...

Journal of Software Evolution and Process 2014 / 12 Vol. 26; Iss. 12

An evaluation of the process capability implications of the requirements of ISO/IEC 20000-1

Walker, Alastair, Coletta, Antonio, Sivaraman, Rama
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Volume:
26
Language:
english
Journal:
Journal of Software: Evolution and Process
DOI:
10.1002/smr.1654
Date:
December, 2014
File:
PDF, 919 KB
english, 2014
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