The structural relationships between total quality management, competitive advantage and bottom line financial performance: An empirical study of Malaysian manufacturing companies
Sagir, Arawati Agus, Ridzuan MohdVolume:
12
Language:
english
Journal:
Total Quality Management
DOI:
10.1080/09544120120096188
Date:
December, 2001
File:
PDF, 196 KB
english, 2001