Service environment, provider mood, and provider‐customer...

Managing Service Quality 2012 / 03 Vol. 22; Iss. 2

Service environment, provider mood, and provider‐customer interaction

Fowler, Kendra, Bridges, Eileen
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Volume:
22
Language:
english
Journal:
Managing Service Quality: An International Journal
DOI:
10.1108/09604521211218972
Date:
March, 2012
File:
PDF, 222 KB
english, 2012
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