Managing service quality in banks: customers’ gender...

Managing Service Quality 2004 / 02 Vol. 14; Iss. 1

Managing service quality in banks: customers’ gender effects

Spathis, Charalambos, Petridou, Eugenia, Glaveli, Niki
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Volume:
14
Language:
english
Journal:
Managing Service Quality: An International Journal
DOI:
10.1108/09604520410513695
Date:
February, 2004
File:
PDF, 159 KB
english, 2004
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