A semi-Markov model of customer lifetime in the Portuguese fixed telecommunications industry
Portela, Sofia Lopes, Menezes, RuiVolume:
5
Language:
english
Journal:
International Journal of Academic Research
DOI:
10.7813/2075-4124.2013/5-1/A.24
Date:
January, 2013
File:
PDF, 585 KB
english, 2013