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E-Service Quality: A Meta-Analytic Review
Blut, Markus, Chowdhry, Nivriti, Mittal, Vikas, Brock, ChristianLanguage:
english
Journal:
Journal of Retailing
DOI:
10.1016/j.jretai.2015.05.004
Date:
June, 2015
File:
PDF, 1.29 MB
english, 2015