Job standardization and service quality: A closer look at...

Total Quality Management 2002 / 11 Vol. 13; Iss. 7

Job standardization and service quality: A closer look at the application of total quality management to the public sector

Hsieh, An-Tien, Chou, Chien-Heng, Chen, Chin-Mei
How much do you like this book?
What’s the quality of the file?
Download the book for quality assessment
What’s the quality of the downloaded files?
Volume:
13
Language:
english
Journal:
Total Quality Management
DOI:
10.1080/0954412022000017012
Date:
November, 2002
File:
PDF, 178 KB
english, 2002
Conversion to is in progress
Conversion to is failed