An Empirical Study on Service Quality and Customer Satisfaction in SUWIDHA (Single User-friendly Window Disposal Helpline for Applicants)--An e-Governance Project of the Government of Punjab
Bawa, P.Volume:
8
Language:
english
Journal:
Asia-Pacific Journal of Management Research and Innovation
DOI:
10.1177/2319510X1200800209
Date:
June, 2012
File:
PDF, 647 KB
english, 2012