Strengthening the Quality–Loyalty Linkage: The Role of Customer Orientation and Interpersonal Relationship
Chao, Pei, Fu, Hsin-Pin, Lu, Iuan-YuanVolume:
27
Language:
english
Journal:
The Service Industries Journal
DOI:
10.1080/02642060701346425
Date:
June, 2007
File:
PDF, 138 KB
english, 2007