[SpringerBriefs in Business] Complaint Management and...

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[SpringerBriefs in Business] Complaint Management and Channel Choice ||

Garding, Stefan, Bruns, Andrea
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Volume:
10.1007/97
Year:
2015
Language:
english
DOI:
10.1007/978-3-319-18179-0
File:
PDF, 2.55 MB
english, 2015
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