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Applying Artificial Intelligence in CRM: Case Studies of Intelligent Virtual Agents and Pegasystems
Chen, Te FuVolume:
182-183
Language:
english
Journal:
Applied Mechanics and Materials
DOI:
10.4028/www.scientific.net/amm.182-183.878
Date:
June, 2012
File:
PDF, 240 KB
english, 2012