Customer Service: Differentiating by Market Segment

International Journal of Physical Distribution & Logistics Management 1982 / 03 Vol. 12; Iss. 3

Customer Service: Differentiating by Market Segment

Gilmour, Peter, Borg, George, Duffy, Peter A., Johnston, Nigel D., Limbek, B.E., Shaw, Michael R.
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Volume:
12
Language:
english
Journal:
International Journal of Physical Distribution & Materials Management
DOI:
10.1108/eb014532
Date:
March, 1982
File:
PDF, 363 KB
english, 1982
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