Customers' Perceptions of Service Quality in Financial...

Customers' Perceptions of Service Quality in Financial Institutions

LeBlanc, Gaston, Nguyen, Nha
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Volume:
6
Language:
english
Journal:
International Journal of Bank Marketing
DOI:
10.1108/eb010834
Date:
April, 1988
File:
PDF, 572 KB
english, 1988
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