[ACM Press the 33rd annual ACM SIGUCCS conference - Monterey, CA, USA (2005.11.06-2005.11.09)] Proceedings of the 33rd annual ACM SIGUCCS conference on User services - SIGUCCS '05 - Conversing with customers
Brand, Jason, Vetter, Alan, McDaniel, JaceYear:
2005
Language:
english
DOI:
10.1145/1099435.1099440
File:
PDF, 440 KB
english, 2005