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[ACM Press the ninth international conference - Minneapolis, MN, USA (2007.08.19-2007.08.22)] Proceedings of the ninth international conference on Electronic commerce - ICEC '07 - Air Canada's customer-centric model
Khoury, Patrick, Granados, NelsonYear:
2007
Language:
english
DOI:
10.1145/1282100.1282151
File:
PDF, 156 KB
english, 2007