Hospital service quality measurement models: patients from...

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Total Quality Management & Business Excellence 2015 / 07

Hospital service quality measurement models: patients from Asia, Europe, Australia and America

Thawesaengskulthai, Natcha, Wongrukmit, Patcharin, Dahlgaard, Jens J.
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Language:
english
Journal:
Total Quality Management & Business Excellence
DOI:
10.1080/14783363.2015.1068596
Date:
July, 2015
File:
PDF, 110 KB
english, 2015
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