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[ACM Press the 31st annual ACM SIGUCCS conference - San Antonio, TX, USA (2003.09.21-2003.09.24)] Proceedings of the 31st annual ACM SIGUCCS conference on User services - SIGUCCS '03 - Making online training and support easier for everyone with viewlets
Ward, JaniceYear:
2003
Language:
english
DOI:
10.1145/947469.947506
File:
PDF, 600 KB
english, 2003