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Telecommunications Policy 2015 / 6

Consumer complaint behaviour in telecommunications: The case of mobile phone users in Spain

Garín-Muñoz, Teresa, Pérez-Amaral, Teodosio, Gijón, Covadonga, López, Rafael
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Language:
english
Journal:
Telecommunications Policy
DOI:
10.1016/j.telpol.2015.05.002
Date:
June, 2015
File:
PDF, 1.40 MB
english, 2015
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