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Mining the “Voice of the Customer” for Business Prioritization
Peng, Wei, Sun, Tong, Revankar, Shriram, Li, TaoVolume:
3
Language:
english
Journal:
ACM Transactions on Intelligent Systems and Technology
DOI:
10.1145/2089094.2089114
Date:
February, 2012
File:
PDF, 3.59 MB
english, 2012