[ACM Press the first ACM/IEEE-CS joint conference - Roanoke, Virginia, United States (2001..-..)] Proceedings of the first ACM/IEEE-CS joint conference on Digital libraries - JCDL '01 - An ethnographic study of technical support workers
Cunningham, Sally Jo, Knowles, Chris, Reeves, NinaYear:
2001
Language:
english
DOI:
10.1145/379437.379480
File:
PDF, 222 KB
english, 2001