Using fuzzy numbers to evaluate perceived service quality

Using fuzzy numbers to evaluate perceived service quality

Cheng-Ju Chien, Hui-Hua Tsai
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Volume:
116
Year:
2000
Language:
english
Pages:
12
DOI:
10.1016/s0165-0114(98)00239-5
File:
PDF, 131 KB
english, 2000
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