[IEEE 2015 12th International Conference on Service Systems and Service Management (ICSSSM) - Guangzhou, China (2015.6.22-2015.6.24)] 2015 12th International Conference on Service Systems and Service Management (ICSSSM) - The moderating effect of perceived quality of logistics services and gender in the relationship between trust, satisfaction and repurchase intention in E-commerce
Hanyang Luo,, Xinwei Han,, Jingjing Wang,, Lijiao Liu,Year:
2015
Language:
english
DOI:
10.1109/icsssm.2015.7170197
File:
PDF, 261 KB
english, 2015