[ACM Press the 27th annual ACM SIGUCCS conference - Denver, Colorado, United States (1999..-..)] Proceedings of the 27th annual ACM SIGUCCS conference on User services Mile high expectations - SIGUCCS '99 - A total workout - cross-training customer services and marketing
Davidson, JoyceYear:
1999
Language:
english
DOI:
10.1145/337043.337085
File:
PDF, 23 KB
english, 1999