Customer Satisfaction: A Comprehensive Approach

International Journal of Physical Distribution & Logistics Management 1990 / 06 Vol. 20; Iss. 6

Customer Satisfaction: A Comprehensive Approach

Nagel, Pieter J.A., Cilliers, Willem W.
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Volume:
20
Language:
english
Journal:
International Journal of Physical Distribution & Logistics Management
DOI:
10.1108/eum0000000000366
Date:
June, 1990
File:
PDF, 1.45 MB
english, 1990
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