Exploring the impacts of ISO 9001 on small- and...

Total Quality Management & Business Excellence 2015 / 04 Vol. 26; Iss. 3-4

Exploring the impacts of ISO 9001 on small- and medium-sized social service institutions: a multiple case study

Melão, Nuno Filipe, Guia, Sara Maria
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Volume:
26
Language:
english
Journal:
Total Quality Management & Business Excellence
DOI:
10.1080/14783363.2013.822193
Date:
April, 2015
File:
PDF, 120 KB
english, 2015
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