The HWWP, a refined IVA-Kano model for designing new...

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Total Quality Management & Business Excellence 2015 / 07

The HWWP, a refined IVA-Kano model for designing new delightful products or services

Potra, Sabina Alina, Izvercian, Monica, Pugna, Adrian Pavel, Dahlgaard, Jens Jörn
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Language:
english
Journal:
Total Quality Management & Business Excellence
DOI:
10.1080/14783363.2015.1050168
Date:
July, 2015
File:
PDF, 268 KB
english, 2015
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