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Positive emotions and behavioral intentions of customers in full-service restaurants: Does aesthetic labor matter?
Tsaur, Sheng-Hshiung, Luoh, Hsiang-Fei, Syue, Shao-SyunVolume:
51
Language:
english
Journal:
International Journal of Hospitality Management
DOI:
10.1016/j.ijhm.2015.08.015
Date:
October, 2015
File:
PDF, 1.25 MB
english, 2015