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Why Internal Clients are Dissatisfied with the Quality of Information Technology Services Provided by their Organizations?
Almeida, Alan Rodrigo de, Medeiros, Priscilla Yung, Halpern, Eduardo EspíndolaVolume:
55
Year:
2015
Language:
english
Journal:
Procedia Computer Science
DOI:
10.1016/j.procs.2015.07.112
File:
PDF, 439 KB
english, 2015