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Towards the fine-tuning of a predictive Kano model for supporting product and service design
Borgianni, Yuri, Rotini, FedericoVolume:
26
Language:
english
Journal:
Total Quality Management & Business Excellence
DOI:
10.1080/14783363.2013.791119
Date:
April, 2015
File:
PDF, 644 KB
english, 2015