The influence of coupon face value on service quality...

The influence of coupon face value on service quality expectations, risk perceptions and purchase intentions in the dental industry

Garretson, Judith A., Clow, Kenneth E.
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Volume:
13
Language:
english
Journal:
Journal of Services Marketing
DOI:
10.1108/08876049910256122
Date:
February, 1999
File:
PDF, 111 KB
english, 1999
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