Creating an Effective Customer Satisfaction Program

Journal of Services Marketing 1989 / 01 Vol. 3; Iss. 1

Creating an Effective Customer Satisfaction Program

Cina, Craig
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Volume:
3
Language:
english
Journal:
Journal of Services Marketing
DOI:
10.1108/EUM0000000002477
Date:
January, 1989
File:
PDF, 391 KB
english, 1989
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