![](/img/cover-not-exists.png)
[IEEE 2011 International Conference on Business Management and Electronic Information (BMEI) - Guangzhou, China (2011.05.13-2011.05.15)] 2011 International Conference on Business Management and Electronic Information - Research and application on customer satisfaction degree evaluation system in call centers of commercial bank
Cao, Shu-yan, Wang, Wen-hao, Zhang, Hui-fangYear:
2011
Language:
english
DOI:
10.1109/ICBMEI.2011.5917058
File:
PDF, 78 KB
english, 2011