Examining The Role Of Service Quality In Overall Service...

Examining The Role Of Service Quality In Overall Service Satisfaction

Jo Ann M. Duffy and Alice A. Ketchand
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Volume:
10
Language:
english
Journal:
Journal of Managerial Issues
DOI:
10.2307/40604195
Date:
January, 1998
File:
PDF, 1.06 MB
english, 1998
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