Behavioral Consequences of Overbooking Service Capacity

Behavioral Consequences of Overbooking Service Capacity

Florian v. Wangenheim and Tomás Bayón
How much do you like this book?
What’s the quality of the file?
Download the book for quality assessment
What’s the quality of the downloaded files?
Volume:
71
Language:
english
Journal:
Journal of Marketing
DOI:
10.2307/30163996
Date:
October, 2007
File:
PDF, 1.94 MB
english, 2007
Conversion to is in progress
Conversion to is failed