A Study of the Service Encounter in Eight Countries

A Study of the Service Encounter in Eight Countries

Bruce D. Keillor, G. Tomas M. Hult and Destan Kandemir
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Volume:
12
Year:
2004
Language:
english
Journal:
Journal of International Marketing
DOI:
10.2307/25048962
File:
PDF, 3.09 MB
english, 2004
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