Customer oriented service culture and its impact on...

Customer oriented service culture and its impact on customer loyalty in organised retail context

Shah, Tejas R., Jain, Amit
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Volume:
11
Year:
2015
Language:
english
Journal:
International Journal of Indian Culture and Business Management
DOI:
10.1504/IJICBM.2015.070247
File:
PDF, 225 KB
english, 2015
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