The impact of management commitment to service quality,...

The impact of management commitment to service quality, intrinsic motivation and nepotism on front-line employees' affective work outcomes

Daskin, Mustafa, Arasli, Huseyin, Kasim, Azilah
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Volume:
8
Year:
2015
Language:
english
Journal:
International Journal of Management Practice
DOI:
10.1504/IJMP.2015.073492
File:
PDF, 314 KB
english, 2015
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