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Customer expectations about the service offered by fitness centres in Natal/RN: a study under the perspective of the analysis of clusters
Filho, Evadio Pereira, Campos, Domingos Fernandes, Dantas, Marcel L. RibeiroVolume:
22
Year:
2015
Language:
english
Journal:
International Journal of Services and Operations Management
DOI:
10.1504/IJSOM.2015.070880
File:
PDF, 315 KB
english, 2015