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Measuring the Level of Services at Airport Passenger Terminals: Comparison of Perceived and Observed Time
Yen, Jin-Ru, Teng, Chung-Hsiang, Chen, PeterVolume:
1744
Language:
english
Journal:
Transportation Research Record: Journal of the Transportation Research Board
DOI:
10.3141/1744-03
Date:
January, 2001
File:
PDF, 240 KB
english, 2001