[IEEE 2015 54th Annual Conference of the Society of Instrument and Control Engineers of Japan (SICE) - Hangzhou, China (2015.7.28-2015.7.30)] 2015 54th Annual Conference of the Society of Instrument and Control Engineers of Japan (SICE) - Application process mining techniques to optimize the business process models based on information systems issuing licenses and permits e-license: Practical research

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