The expert experience in adopting the E-S-QUAL scale
Yaya, Luc Honore Petnji, Marimon, Frederic, Casadesús, MartíLanguage:
english
Journal:
Total Quality Management & Business Excellence
DOI:
10.1080/14783363.2015.1135728
Date:
January, 2016
File:
PDF, 524 KB
english, 2016