Relationship‐value‐based antecedents of customer...

Relationship‐value‐based antecedents of customer satisfaction and loyalty in manufacturing

Čater, Barbara, Čater, Tomaž
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Volume:
24
Language:
english
Journal:
Journal of Business & Industrial Marketing
DOI:
10.1108/08858620910999457
Date:
October, 2009
File:
PDF, 378 KB
english, 2009
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