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Post‐recovery customer relationships and customer partnerships in a restaurant setting
Kim, Taegoo (Terry), Jung‐Eun Yoo, Joanne, Lee, GyeheeVolume:
24
Language:
english
Journal:
International Journal of Contemporary Hospitality Management
DOI:
10.1108/09596111211217879
Date:
April, 2012
File:
PDF, 612 KB
english, 2012