Customer involvement in new service development: a...

Customer involvement in new service development: a conversational approach

Lundkvist, Anders, Yakhlef, Ali
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Volume:
14
Language:
english
Journal:
Managing Service Quality: An International Journal
DOI:
10.1108/09604520410528662
Date:
April, 2004
File:
PDF, 201 KB
english, 2004
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