A model for managing service encounters for neo-luxury...

A model for managing service encounters for neo-luxury consumers

Leonardo (Don) A.N. Dioko, Prof, Canziani, Bonnie, Watchravesringkan, Kittichai, Yurchisin, Jennifer
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Volume:
8
Language:
english
Journal:
Worldwide Hospitality and Tourism Themes
DOI:
10.1108/WHATT-10-2015-0036
Date:
February, 2016
File:
PDF, 207 KB
english, 2016
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